Shipping & Returns
Shipping:
We offer FREE Standard Shipping on all orders over $49. No promo code needed, offer auto-applied at checkout. Standard shipping on orders under $49 will be charged $8.95 S&H.
When your order is placed, it takes 1-3 business days to get it processed, packaged, and ready to go. Packages usually take 3-7 business days to arrive once shipped. Shipping carriers may vary by order.
After placing your order, you will receive two emails:
- Order confirmation email - this will confirm that your order has been captured and is being processed.
- Shipment confirmation email - this will confirm your order has shipped and will include tracking information.
If you still have questions, feel free to call us at 1-800-97-FRESH (973-7374) to check the status if your order.
Returns:
100% SATISFACTION GUARANTEE
All products purchased from the TheraBreath website are backed by a 100% Money-Back Guarantee. If you are not 100% satisfied with your purchase, you may return it to us for a refund or replacement (less shipping and handling).
If you purchased from online at TheraBreath.com:
Call us at 1-800-97-FRESH (973-7374) to initiate your return. Shipping charges are not refundable. Other conditions may apply. Please contact us for details.
If you purchased from any other retailer:
If covered by the return policy of the store where purchased, please return to the original retailer. If the retailer's return policy no longer covers the product, please return to us by calling 1-800-97-FRESH (973-7374). You will need to provide your full name, address, and original purchase receipt for a refund of your purchase price**. Any shipping costs are not covered.
** Limit of one refund per address per year.