Frequently Asked Questions
Buying TheraBreath
As with all things, you really do get what you pay for.
The TheraBreath team has a fanatical devotion to high quality, which influences the ingredients that go into our products, as such our prices can be somewhat higher than ordinary toothpastes and mouthwashes.
Yes, TheraBreath products are conveniently available at your neighborhood drug and retail stores.
Guarantee and Returns
All products purchased from the TheraBreath website are backed by a 100% Money-Back Guarantee. If you are not 100% satisfied with your purchase, you may return it to us for a refund or replacement (less shipping and handling).
If you purchased from www.therabreath.com call us at 1-800-97-FRESH (973-7374) to initiate your return. Shipping charges are not refundable. Other conditions may apply. Please contact us for details.
If you purchased anywhere else:
If covered by the return policy of the store where purchased, please return to the original retailer. If the retailer's return policy no longer covers the product, please return to us by calling 1-800-97-FRESH (973-7374). You will need to provide your full name, address, and original purchase receipt for a refund of your purchase price**. Any shipping costs are not covered.
** Limit of one refund per address per year. Click here for complete details.
If for any reason you would like to return a product you purchased from www.therabreath.com call us at 1-800-97-FRESH (973-7374) to initiate your return. Shipping charges are not refundable. Other conditions may apply. Please contact us for details.
If you purchased anywhere else:
If covered by the return policy of the store where purchased, please return to the original retailer. If the retailer's return policy no longer covers the product, please return to us by calling 1-800-97-FRESH (973-7374). You will need to provide your full name, address, and original purchase receipt for a refund of your purchase price**. Any shipping costs are not covered.
** Limit of one refund per address per year.
All TheraBreath products are covered by our guarantee. Only the purchase price of the products will be refunded, shipping to or from TheraBreath will not be refunded. For more specific questions, please call 1-800-97-FRESH (973-7374) and our customer service representatives will be happy to assist you.
Oral Health Information
Simply put, you can't give bad breath to someone else. The bacteria that create this problem are actually good bacteria and are part of the normal oral flora (the mix of bacteria that you need to function properly). It's possible that the bacteria in your boyfriend's mouth (tongue, throat, tonsils) are reacting to his dry mouth, which could have been created by smoking, medication, or alcohol (in beer and wine).
Now, that's a good question! In Dr. Katz's opinion (and based on helping tens of thousands of people who have suffered with bad breath) tongue scraping by itself is NOT the answer. In fact, he has have seen dozens of cases in my clinics where people have just scraped too hard and for too long, resulting in damage..painful tongue, dry tongue and burning tongue!
Consider using the tongue cleaner with a very gentle cleansing motion on the tongue from the back to the front. The bacteria can not live ON the tongue surface - remember they are anaerobes and by definition, can't survive on the surface.
Those little round globules are known as Tonsilloliths and they are most definitely related to bad breath and sour taste. They are created by sulfur gases produced by these bacteria (which are located across from the tonsils in the throat area). The sulfur gas mixes with the mucus and thick saliva in the back of your throat and after a period of time, condense into these concentrated, odorous globs. They are only present when one has tonsils, but not in all cases
Dr. Katz has had many patients who have actually had their tonsils removed due to misinformation from physicians about this problem. Of course, these patients still had bad breath after having the tonsillectomy, because BAD BREATH DOES NOT START IN THE TONSILS (only on the back of the tongue)! Bad breath can branch off into the tonsils secondarily.
No. Bad breath gets worse when you have post nasal drip because the anaerobic, sulfur-producing bacteria that cause bad breath live and breed on the back of the tongue and in the throat. They feed on the excess mucous in your throat and break it down into sulfide molecules which cause bad breath and bitter, sour tastes.
Fluoride helps protect against cavities. However the decision to use fluoride is a personal one, and that's why we offer both versions.
Thrush is an overgrowth of the specific bacteria "Candida" and can appear as a coated tongue. However, Thrush can appear anywhere within the oral cavity and is associated with underlying medical problems as well as use of certain medications including broad-spectrum antibiotics and topical or systemic corticosteroids. See your doctor for a proper diagnosis.
A simple coated tongue is a common condition and is an overgrowth of the normal fibers of the tongue which trap bacteria and debris which can cause bad breath.
Tonsil Stones (tonsilloliths) are yellowish globs caused by an accumulation of anaerobic, sulfur producing bacteria and debris that become lodged in the tonsils. This debris, which can include mucus from post nasal drip, putrifies in the back of your throat and collects in the tonsil crypts (small pockets on the surface of the tonsils). They are a persistent source of bad breath and can sometimes be painful.
Policy
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Product Information
Yes. All TheraBreath products are completely gluten free.
Some people may notice that certain foods and even water may taste different after first using TheraBreath products. This is most likely because of a highly acidic oral environment. TheraBreath rinses are pH Neutral. This change is what is causing the change in taste perception. Typically, within a week of first use your sense of taste will return to normal as your mouth acclimates to its new, less acidic oral environment.
To learn more about TheraBreath's Teeth Whitening formulas, please visit https://www.therabreath.com/guides/teeth-whitening-faqs.